Accept Rules, Restrictions, & Troubleshooting:
Accept Rules:
Restrictions for Web Conference Software (please note):
Problem with downloading or viewing of Web Conference:
Unable to view Conference Slides:
If during the Web Conference you are having difficulties viewing the slides, try logging out and back in to see if this helps. There could be a setting on your computer that prevents the slides from showing. If this is the case, another option for viewing the slides is to open up a web browser and copy the presentation link in the address bar of the web conference software into the second web browser’s address bar. This way you can not only view the slides, but can listen to the presentation.
There could be a setting on your computer that prevents the slides from showing. If you need a copy of the PowerPoint presentation before or after viewing the web conference, please email Rory Butler at rbutler@gpl4u.com.
Select link in the address bar. Edit, copy. Open second web browser. Highlight the address link and paste the web conference link into the second browser. You will have to keep open the web conference program to hear the presentation as well as the second browser to see the slides. (see below graphic)

Disable Firewall:
DISCLAIMER: A firewall protects your system against various Internet threats, including viruses and should be turned on again as soon as possible. Please do not surf the web or read email while your firewall is turned off. The Great Plains Laboratory cannot be held responsible for any issues arising from the suggestions made on this page.
Some
people may have problems downloading the web conference software
because their firewall is blocking the application. If this is the issue,
please disable the firewall m
1. Click on Start and then Control Panel.
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2. You will have one of
two control panels. Click on the
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3. Click on the Windows Firewall icon
beneath the status updates. ![]() |
4. Click Off (not recommended) and then click OK. |
| * NOTE: To turn it back on at a later date, go through these same steps except click On (recommended). When turning the Firewall back on, you can stop at this step, there is no need to continue. | |
5. After turning off the Windows Firewall, you will get the following error. This error will continue to pop up in the system tray until you tell Windows that you realize the Firewall is turned off. To do this, continue to Step 6.
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6. Click on the balloon, or on the
red shield in the system tray, and you
will get the screen below. Click on Recommendations
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7. Place a check in the "I have a
firewall solution that I'll monitor myself" box.
This will stop Windows from popping up alerts that you are at risk. Click OK |
8. After you click OK, you will get
the following screen. This screen is saying that Windows will not monitor your firewall settings. Just close the window, and you are done.
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